Check the Weekly brief tab in Settings first (user menu, then Weekly brief). The result is in the app whether or not the email arrived, and the list of past briefs says what happened each week.
No account of yours is connected
The most common cause, and the page names it. A brief measures your week against your own posts, so it needs your handle in My Brand and at least three new posts on it since your last brief, inside the last 14 days.
Add your handle under My Brand, then Profile, then Your socials & website. A private account cannot be read. See Adding your socials.
Nothing moved in your niche this week
Not a failure. An email also needs at least ten new posts with an outlier score from the creators you follow and your niche, so a quiet week means there was not enough new to read.
If this happens repeatedly, it is the inputs rather than the product. Five creators is the minimum, and below five the brief does not run at all. See Adding creators.
You already got a brief recently
Briefs will not stack. If one went out a few days ago, the next scheduled one is skipped rather than sending two close together.
It was paused
A paused brief sends nothing. The page says paused rather than showing an error, and resuming starts it again from the next scheduled slot.
It was off when it was due
If the brief was paused at the moment it was scheduled, that slot is gone. Resuming does not backfill it.
You were out of credits
Worth knowing: the brief itself never spends credits. If you see this, it is a Routine rather than the brief. Check the Routines page.
We couldn't write it
Something failed during generation. It says so, and it tries again on the next schedule rather than waiting for you to do anything.
The email did not arrive but the brief exists
Two possibilities.
Your provider blocked us. The brief is in the app and readable. Check your spam folder and, if you can, allow our sending address.
Delivery failed for another reason. Same outcome: read it in the app.
If email keeps failing, check the email address on your Vamos account: the brief goes only to the workspace owner's account address. And if you ever used the unsubscribe link in a brief email, the email stays off for that address while the brief keeps running in the app.
This workspace has no brief
Each workspace has its own. A newly created workspace gets one straight away, so if the page says there is none, tell us.
Still nothing
Send us the workspace name and the date you expected it. The run history behind the Weekly brief tab tells us what happened.